Shipping policy
Processing Online Orders
In-Store Pick-up Orders: In-Store Pick-up orders are typically ready within a few hours of order placement (or within a few hours of the start of business each day). You'll receive an e-mail notification once your order is ready for pick-up.
Online Orders Requiring Shipment: Most orders received by 2:00 EST are packed and ready for carrier pick-up on the same day. Once we've completed the packing and applied the shipping label, you'll automatically receive an e-mail shipment notification that includes the carrier tracking number.
Order Processing Days:
Online orders are processed 7-days/week, with daily carrier pick-ups Monday through Friday, excluding major holidays. Orders received between 2:00pm on Fridays and 2:pm on Mondays will be processed over the weekend and picked-up by our carriers on Monday afternoons.
Preferred Carrier: UPS
We have scheduled UPS pick-up's every business day. And, we typically do a Saturday UPS drop off, despite UPS not treating Saturday or Sunday as transit days (in their delivery times).
We ship as much as possible via UPS. They aren't the cheapest, but they are the best.
For customers requiring PO Box shipping addresses, USPS is our carrier.
Shipping Options
$7.99 Flat Rate Ground Shipping: This option is available for order values under $75, excluding orders with oversized items*.
Free Ground Shipping without Oversized Items: This option is available for order values $75+, excluding orders with oversized items*.
Free Ground Shipping with Oversized Items: This option is available for order values $150+, that include most rods and oversized items*. Some rods and oversized items may require additional shipping charges (we will contact you if additional charges are required.)
*Oversized Items include: Rods, Harpoons, Nets, Buckets, and other large items that require higher shipping charges.
Calculated Carrier rates**: In addition to our "flat rate" and "free" options, we also display carrier options and rates. These options are calculated and displayed during the checkout process under "Shipping Method". Simply click on the arrow next to "Shipping Method" to see the various options available for each order.
Overnight / Expedited Shipping**: We offer various expedited options for standard-sized items. Please note: orders received after 2:00pm will not ship until the following business day. Additionally, Saturday and Sunday are NOT considered shipping days or delivery days. If you need urgent assistance with expedited/overnight shipping, please call us at 844-401-3473 and we'll do our best to help!
**Note: Calculated Carrier Rates and Overnight/Expedited Rates do not reflect costs of over-sized products. If an order contains over-sized items, we will contact you to inform you of any additional shipping costs required for your order.
International Shipping:
We do not currently offer international shipping.
How do I check the status of my order?:
When your order has been packed and a shipping label applied to it, you will receive an email notification from us which will include a tracking number you can use to check its status. Once the carrier takes possession of the package, their initial scan will be reflected in the tracking information. Note: Carrier scans can take several hours after they take possession of your package, depending on the carrier's scanning process and timing.
If you need assistance with shipping:
Feel free to reach out, via e-mail, to: mack@fishandtackle.com. Or, use the Chat feature on this site.